Our services
For over 25 years, the management team and consultants at VIACARE have been operating at the heart of highly regulated health sectors, particularly in the fields of pharmaceuticals and medical devices.
Over the years, our experts have supported international laboratories and health companies in their establishment, the development of their activities and their expansion into African markets.
Today, VIACARE capitalises on its main asset: a deep knowledge of the markets, their regulatory environment and their operational specificities.
We leverage this expertise for our partners by offering reliable, agile solutions that comply with industry standards, allowing them to outsource all or part of their operations - from Regulatory and Medical Affairs to Market Access, up to Commercial and Marketing activities.
Our objective: to reduce the complexity of market access, secure local operations and transform opportunities into sustainable growth.
REGULATORY AFFAIRS
Pharmaceutical establishment licensed since 2021 and authorised to provide promotion, regulatory and pharmacovigilance services (Promotion & Operator) in Algeria for pharmaceutical and medical device partners.
Core capabilities:
- Regulatory strategy and submission planning
- Gap Analysis of files and technical documentation
- Compilation, preparation and compliance of regulatory files
- Publication, submission and tracking of files
- Management of interactions with health authorities
- Support and regulatory dialogue with competent authorities
- Monitoring, documentation and archiving of submissions
- Management of the life cycle of Marketing Authorisations (MA) and maintenance of their compliance
- Continuous regulatory watch, analysis of developments and communication to partners
- Expertise covering pharmaceutical products and medical devices
ACCESS TO MARKET
- Strategy & Implementation
- Pricing & Reimbursement
- Access programmes
- Patient support programmes
- Educational programmes for patients
SALES & MARKETING
We offer personalised, exclusive or multi-product representation services. VIACARE is always attentive to the needs of its clients and provides a sales force organisation tailored to the specifics of each organisation, with experience in hospital and retail channels, as well as medical and marketing expertise.
From a medical and marketing perspective, we are able to intervene globally or occasionally on a product, from design to the tailored strategy, and finally the implementation of this strategy for appropriate operational marketing.
Depending on the activity and local regulations, we can also offer alternative channels such as the e-commerce market.
- Field sales
- Reports
- Marketing
- Digital
PHARMACOVIGILANCE
Our pharmacovigilance system is fully aligned with the requirements of the Algerian Guide to Good Pharmacovigilance Practices, particularly regarding training, qualification, experience, and expertise of the RLPV.
VIACARE offers a comprehensive and modular range of pharmacovigilance services, allowing its partners to outsource all or part of their local PV activities, according to their needs.
Our capabilities cover the entire pharmacovigilance cycle at the local level and are based on a dedicated digital solution, developed on Odoo, ensuring case traceability, workflow automation, and preparation for audits and inspections.